Module 1 Course Introduction
Unit 1 Course Introduction (1:37)  
Module 2 Management and Leadership Fundamentals
Unit 1 What is leadership? (2:53)  
Unit 2 Brian Tracy's definition of leadership (3:47)  
Unit 3 Management styles (4:33)  
Unit 4 The difference between leadership and management (3:07)  
Unit 5 When to lead and when to manage (8:00)  
Unit 6 Your growth as a leader (3:36)  
Unit 7 Leadership and management of yourself as an entrepreneur (10:48)  
Unit 8 Traits of strong leaders (6:55)  
Unit 9 Traits of strong managers (4:51)  
Module 3 Decision Making
Unit 1 Big priorities for your mid to long-term company direction (2:19)  
Unit 2 The Eisenhower Matrix (2:46)  
Unit 3 Impulsiveness (2:01)  
Module 4 How to Give and Take Criticism and Feedback
Unit 1 What exactly is correct feedback (1:30)  
Unit 2 Giving employee feedback (2:58)  
Unit 3 Situation Behavior Impact (SBI Model) (2:10)  
Unit 4 How to take feedback (2:55)  
Unit 5 If you have to give negative feedback (2:24)  
Module 5 Conflict Management
Unit 1 Introduction (0:23)  
Unit 2 Conflict handling or conflict resolution styles (6:28)  
Unit 3 Additional conflict resolution tips (5:20)  
Unit 4 After conflict (3:28)  
Module 6 Emotional Intelligence
Unit 1 What is emotional intelligence? (3:09)  
Unit 2 Self awareness (3:52)  
Unit 3 Self awareness exercise (3:20)  
Unit 4 Self management (4:16)  
Unit 5 The four elements of relaxation (3:59)  
Unit 6 Empathy (3:10)  
Module 7 How to Improve Your Leadership Skills
Unit 1 How to Improve Your Leadership Skills (4:54)  
Module 8 Business Communication
Unit 1 Proof-read your communications (2:48)  
Unit 2 Grammarly (2:59)  
Unit 3 Phone skills (3:35)  
Module 9 Team Building
Unit 1 Most important work relationship (2:27)  
Unit 2 5 factors of employee happiness (2:06)  
Unit 3 Getting employees to work better together (5:05)  
Unit 4 Rewards and employee recognition (3:20)  
Unit 5 What not to do as a leader (2:37)  
Module 10 Management and Leadership for Small Organizations
Unit 1 Company of one (10:33)  
Unit 2 Partnering and business partners (3:23)  
Module 11 Hiring Employees
Unit 1 Hiring technique (2:56)  
Unit 2 Hiring your first employee (2:21)  
Unit 3 Different kinds of fits (1:50)  
Unit 4 Extra Hiring Competencies (1:25)  
Module 12 Hiring Freelancers
Unit 1 Hiring on Fiverr (6:10)  
Unit 2 Hiring on UpWork (6:35)  
Unit 3 Hire for small projects first if possible (4:42)  
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