Module 1	Introduction
Unit 1	Getting Started (1:07)
Module 2	Grooming a New Manager
Unit 1	Grooming a New Manager (3:50)
Unit 2	Grooming a New Manager Case Study (0:33)
Module 3	Coaching & Mentoring (I)
Unit 1	Coaching & Mentoring (I) (4:13)
Unit 2	Coaching & Mentoring (I) Case Study (0:37)
Module 4	Coaching & Mentoring (II)
Unit 1	Coaching & Mentoring (II) (3:59)
Unit 2	Coaching & Mentoring (II) Case Study (0:55)
Module 5	Measuring Performance
Unit 1	Measuring Performance (3:40)
Unit 2	Measuring Performance Case Study (0:31)
Module 6	Motivating Managers
Unit 1	Motivating Managers (3:51)
Unit 2	Motivating Managers Case Study (0:27)
Module 7	Signs of Poor Management
Unit 1	Signs of Poor Management (4:10)
Unit 2	Signs of Poor Management Case Study (0:45)
Module 8	Trust Your Team
Unit 1	Trust Your Team (3:44)
Unit 2	Trust Your Team Case Study (0:25)
Module 9	When an Employee Complains
Unit 1	When an Employee Complains (3:48)
Unit 2	When an Employee Complains Case Study (0:58)
Module 10	When Do You Step In
Unit 1	When Do You Step In (3:46)
Unit 2	When Do You Step In Case Study (0:44)
Module 11	Remember These Basic Qualities
Unit 1	Remember These Basic Qualities (4:27)
Unit 2	Remember These Basic Qualities Case Study (0:38)
Unit 3	Closing (0:20)

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