Module 1	Introduction
Unit 1	Getting Started (1:14)
Module 2	Setting Expectations
Unit 1	Setting Expectations (3:11)
Unit 2	Setting Expectations Case Study (0:34)
Module 3	Setting Goals
Unit 1	Setting Goals (5:56)
Unit 2	Setting Goals Case Study (0:36)
Module 4	Assigning Work
Unit 1	Assigning Work (3:51)
Unit 2	Assigning Work Case Study (0:36)
Module 5	Degrees of Delegation
Unit 1	Degrees of Delegation (2:33)
Unit 2	Degrees of Delegation Case Study (0:35)
Module 6	Implementing Delegation
Unit 1	Implementing Delegation (7:05)
Unit 2	Implementing Delegation Case Study (0:33)
Module 7	Providing Feedback
Unit 1	Providing Feedback (5:28)
Unit 2	Providing Feedback Case Study (0:32)
Module 8	Managing Your Time
Unit 1	Managing Your Time (5:27)
Unit 2	Managing Your Time Case Study (0:40)
Module 9	Resolving Conflict
Unit 1	Resolving Conflict (3:30)
Unit 2	Resolving Conflict Case Study (0:34)
Module 10	Tips for Special Situations
Unit 1	Tips for Special Situations (4:55)
Unit 2	Tips for Special Situations Case Study (0:34)
Module 11	A Survival Guide for the New Supervisor
Unit 1	A Survival Guide For The New Supervisor (2:54)
Unit 2	A Survival Guide For The New Supervisor Case Study (0:34)
Module 12	Wrapping Up
Unit 1	Wrapping Up (0:37)

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